At FunkySouq, we strive to deliver your orders promptly and ensure a smooth shopping experience. Here’s an overview of our shipping policy:
1. Shipping Methods and Rates
- Standard Shipping: We offer standard shipping across the UAE with delivery times ranging between 3-5 business days.
- Express Shipping: For faster delivery, choose express shipping at checkout for an estimated 1-2 business days delivery.
- Shipping rates are calculated based on your order’s weight and delivery location. Final shipping charges will be displayed at checkout.
2. Order Processing
- Orders are processed within 1-2 business days, excluding weekends and public holidays.
- You’ll receive an email confirmation and tracking details once your order has been shipped.
3. International Shipping
- Currently, we only ship within the UAE. However, we plan to expand our shipping to other regions soon. Stay tuned!
4. Tracking Orders
- Once your order has shipped, we will provide a tracking number so you can monitor your package’s journey.
5. Delivery Issues
- If your order is delayed or if you experience issues with delivery, please reach out to our customer service team at [email protected].
6. Failed Deliveries and Incorrect Addresses
- Please ensure that your shipping information is correct. FunkySouq is not responsible for lost packages due to incorrect shipping information.
- In cases of failed delivery attempts, please contact the carrier directly or our support team to reschedule delivery.
Thank you for shopping with FunkySouq! We’re dedicated to making your experience as smooth as possible and are always here to help.