Welcome to Funkysouq! We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we handle information we collect about you, the types of data we gather, how we use it, and your rights over your information, all in line with UAE Federal Law No. 45 of 2021 on Personal Data Protection.
1. Information We Collect
We collect information to enhance your experience and fulfill your orders. The information we gather includes:
1.1 Personal Information
When you sign up or make a purchase, we may collect details like your name, email address, phone number, and shipping address.
1.2 Payment Information
To process payments, we may collect card details or other payment information. We use secure payment processing services that comply with UAE and international payment standards, and we do not store your payment details on our servers.
1.3 Account Information
If you’re a business vendor, we may collect business information such as trade license details, VAT numbers, and other relevant credentials.
1.4 Automatically Collected Information
When you browse Funkysouq, we may collect certain information automatically, such as your IP address, browser type, and activity on our site through cookies and similar technologies.
2. How We Use Your Information
We use your data to:
2.1 Fulfill your orders and deliver products or services.
2.2 Communicate with you about orders, updates, and support.
2.3 Improve and personalize your shopping experience.
2.4 Send promotional materials, if you have opted to receive them.
2.5 Maintain site security and prevent fraud.
3. Sharing of Information
We value your privacy and only share your data under the following circumstances:
3.1 Service Providers
To fulfill orders and provide services (e.g., shipping, payment processing), we may share your information with trusted third-party service providers who operate under strict data protection policies.
3.2 Legal Requirements
We may disclose your information when required by UAE law or in response to legal processes to protect the rights and safety of Funkysouq, our customers, and our vendors.
3.3 Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred to ensure continuity of service.
4. Security of Your Information
We use industry-standard measures to protect your data, including encryption, secure servers, and access controls. While we strive to secure your data, we cannot guarantee complete security due to the nature of online information transmission.
5. Cookies and Tracking Technologies
Funkysouq uses cookies and similar technologies to improve site functionality, personalize your experience, and analyze traffic. You can manage your cookie preferences in your browser settings, but disabling them may impact your experience.
6. Your Data Rights
6.1 Under UAE law, you have the right to:
6.2 Access the personal data we hold about you.
6.3 Correct any inaccurate information.
6.4 Withdraw consent to data processing.
6.5 Request deletion of your data in certain cases.
To exercise these rights, please contact us at [email protected]. We will respond within 30 days, as required by law.
7. Retention of Data
We retain your data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
8. International Data Transfers
If we transfer your data outside the UAE, we ensure that it is protected by appropriate safeguards in accordance with UAE data protection laws.
9. Changes to Our Privacy Policy
We may update this Privacy Policy periodically. We encourage you to review it regularly. Continued use of Funkysouq after changes signifies acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about our Privacy Policy, please feel free to contact us:
Thank You
Thank you for trusting Funkysouq with your information. We’re committed to providing a secure and enjoyable shopping experience!
